Privacy Policy

Last updated: 23/04/2025

Welcome to Akshayapatra Online, your trusted Indian grocery store in the Netherlands. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Dutch data protection laws.

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1. Who We Are

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Akshayapatra Online
Website: https://www.akshayapatraonline.com
Email: info@akshayapatraonline.com
Phone: +31 6 57841949
Based in: The Netherlands

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2. What Data We Collect

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• Identity Information: Name, email address, phone number

• Address Information: Billing and delivery addresses

• Payment Information: Processed securely via third-party gateways

• Usage & Technical Data: Device, IP address, browser type, usage behavior

• Order & Account Info: Past orders, preferences, loyalty points

3. How We Use Your Data

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• To deliver groceries to your doorstep

• To manage your account and order history

• To personalize your shopping experience

• To send updates, offers (with your consent)

• To comply with tax, legal, and financial obligations

4. Sharing Your Data

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We only share your data with:

• Delivery partners (e.g., PostNL, DHL)

• Payment providers (e.g., iDEAL, Stripe, PayPal)

• Customer support & hosting partners

• Government agencies if legally required

We ensure all partners comply with data protection laws.

5. Cookies

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We use cookies for:

• Website performance

• Shopping cart & login sessions

• Analytics & marketing (with your consent)

Manage your preferences anytime via our cookie banner. See our full Cookie Policy for details.

6. Your GDPR Rights

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You can request:

• Access to your data

• Correction or deletion

• Restriction of processing

• Data portability

• Withdrawal of consent

Contact us at https://www.akshayapatraonline.com to exercise your rights.